Denmark's largest bank bets big to win the digital investment battle

Denmark’s largest bank is overhauling its investment products. The future will be much more digital. And it could be cheaper for some investors.
Customers can still get personalized investment advice, but for many, going digital will be just as good and cheaper," says Anne Buchardt, global head of private banking and investments at Danske Bank. | Photo: PR/Danske Bank
Customers can still get personalized investment advice, but for many, going digital will be just as good and cheaper," says Anne Buchardt, global head of private banking and investments at Danske Bank. | Photo: PR/Danske Bank
by lene andersen

In the future, the gateway to investing will be digital for the vast majority of Danske Bank’s 1.2 million customers in Denmark. The banking group is in the process of a major service overhaul of all investment products in order to be as strong as possible in the battle for the growing number of private investors.

”The investment area is an important part of the bank’s new strategy. Therefore, we must be competitive on price, and our products and platform must be easy to use. At the same time, we need to maintain a high level of advice,” says Anne Buchardt.

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