Handelsbanken reveals secret behind good client satisfaction scores
The head of pensions and savings at the bank, Cibyl Ekstrøm Kjerstad, says clients are more aware and want advisors that can explain the market.
by synnøve prytx berset, translated by catherine brett
In a recent Norwegian client satisfaction survey, conducted by Nordic market research firm EPSI, Handelsbanken came out on top.
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